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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Liu

Jason Liu

August 14, 2024

5  out of  5
rating by Jason Liu
"Service in patience"
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Eric Lu

July 29, 2024

5  out of  5
rating by Eric Lu
"So nice stuff !good place good people! They can save money for you!"
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drissmoussat

July 22, 2024

5  out of  5
rating by drissmoussat
"Always great experience"
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Noemi Alfonso

July 19, 2024

1  out of  5
rating by Noemi Alfonso
"Cerrado, otro error de Google Map"
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Marwa Bahar

July 18, 2024

5  out of  5
rating by Marwa Bahar
"Always kind, kind and helpful Staff. Thanks for your great services!🫶🫶🫶👍👍"
Profile photo of Lan Li

Lan Li

July 17, 2024

5  out of  5
rating by Lan Li
"非常专业,非常友好,帮我们省很多钱强烈推荐"
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Abdeldjalil Madani

July 10, 2024

1  out of  5
rating by Abdeldjalil Madani
"bad customer service. zero communication.zero service"
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xiaomei Li

July 1, 2024

5  out of  5
rating by xiaomei Li
"非常好!"
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Pin-Hsueh Lu

June 25, 2024

5  out of  5
rating by Pin-Hsueh Lu
"Ms. Hui and her team are the best. I'm glad to buy insurance from her."
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Yafang Wang

June 18, 2024

5  out of  5
rating by Yafang Wang
"服务态度非常好 满足我们所有要求"
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Khan Bacha

June 14, 2024

5  out of  5
rating by Khan Bacha
"I like the service"
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Chenguang Liu

June 12, 2024

5  out of  5
rating by Chenguang Liu
"Prefect customer service ever"
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Deming Li

June 11, 2024

5  out of  5
rating by Deming Li
"Very nice person to deal with thanks winnie!"
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Lillian Xie

June 10, 2024

5  out of  5
rating by Lillian Xie
"买保险很方便。服务很好"
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SAGA

June 7, 2024

5  out of  5
rating by SAGA
"Staff are super nice. Like this store and the service."
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eddie li

June 7, 2024

5  out of  5
rating by eddie li
"I like the friendly people here, they are very patient."
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xiaoyun gao

May 30, 2024

5  out of  5
rating by xiaoyun gao
"服务很好。"
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Mirsad Selimic

May 28, 2024

5  out of  5
rating by Mirsad Selimic
"Excellent service 👏"
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徐恺浓

May 24, 2024

5  out of  5
rating by 徐恺浓
"这里的姐姐都超级好 办事效率都很快 很喜欢这里的姐姐"
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Msi Msi

May 20, 2024

1  out of  5
rating by Msi Msi
"Horrible service, the phone always no answer, just wondering what kind of the agent that represent fo state farm insurance is??????????????"
We responded:
"Thank you for sharing your feedback. Providing excellent customer service is very important to us. For some reason we're not able to locate your name in our system. Would you please contact us at 713-729-2323 or text us at your convenience, so we can address your concern promptly. We are committed to improving our service and would appreciate the opportunity to make things right!"
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Ann F.

May 14, 2024

5  out of  5
rating by Ann F.
"Winnie has been our trustworthy car insurance agent for almost 20 years. She and her staff are always helpful and informative whenever we have a claim or question about our car insurance. They've helped us save money over the years and we are very thankful for their wonderful services!"
We responded:
"Thank you for the excellent rating! We're so glad you're pleased with our service. If there is anything more we can do for you, just let us know. We look forward to serving you again!"
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Vlairz X

April 26, 2024

1  out of  5
rating by Vlairz X
"I have very disappointed with the fact that they doubled my car insurance after talking and discussing they didn’t adjust my payment it was 140$ and jumped to 270 very sad to leaving after a long time due to higher rates"
We responded:
"Thank you for bringing your concerns to our attention. We understand your frustration with the increase in your car insurance premium. Changes in insurance rates can result from various factors. We're committed to providing you with clear and accurate explanation. Please reach out to us directly at 713-729-2323, and we would be glad to review your account details together."
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Xiaomin Shen

March 10, 2024

5  out of  5
rating by Xiaomin Shen
"Angela put together a good bundled deal with auto and home insurance, saved me a lot of money from my previous insurance company. She is very patient and polite, helped me with all of the questions that I had."
We responded:
"Thank you so much for your kind words and for taking time to leave this wonderful review. Our team is always here to help you with any questions and to ensure you get the best value for your insurance. We look forward to serving you again!"
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Ming B

October 12, 2023

5  out of  5
rating by Ming B
"Winnie Hui’s State Farm office in Chinatown Houston provides excellent professional client services. Winnie and her staff don’t just push products — they try their best to understand client’s needs and make recommendations accordingly. It’s hard to find an insurance agency that works that way any more. I highly recommend them to anyone who is in the process of looking for a trustworthy insurance relationship."
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李英

August 30, 2023

5  out of  5
rating by 李英
"服务态度非常好"